Volunteer Management

This one-day course explores how to manage and reduce turnover of volunteers which can be time consuming, and costly.  The course is primarily designed for those with responsibility for managing or co-ordinating volunteers.

Course Aims

  • Establish key principles of volunteer management 
  • Identify good practice 
  • Increase motivation and loyalty
  • Value and reward your volunteers

Course Objectives

  • Demonstrate the concept of the 'Volunteering Culture' (person centred approach) 
  • Examine the status of volunteers and ways of reducing associated risks
  • Discuss ways to manage common volunteer issues  (including personal & professional boundaries)
  • Consider why people volunteer and why they don't (establish simple ways to retain them)

Course Programme

  • Welcomes and housekeeping
  • Participant introductions
  • Volunteering culture
  • Volunteer status
  • Pro's & con's of volunteers
  • Personal & professional boundaries
  • Support and supervision
  • Managing problems
  • Management - good practice
  • Suspension of volunteers
  • Volunteer retention 


Course Duration
Up to 6.25 hours (i.e. 10am to 4:15 pm)
Including breaks and 45 minutes for lunch

 

This course is suitable for

  • In-house 'face to face' training
  • In-house online training ('Live' using Zoom)
  • Open Courses ('Live' using Zoom) to book an individual place.  See our Online Shop for details
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VOL 2a
VOL 3a
Open Course
Also available as an Open Course where you can book an individual place via our 
ONLINE SHOP

Course Fees

Type of DELIVERY
half day
full day
per place
Face to face training
-
£700
-
online training (Live)
-
£700
-
Open Course
-
-

£99
Training costs include:  
Course delivery, training materials, handouts, evaluations and certificates up to 14 participants
Webinar costs include:  Attendance of the Webinar session only
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel.  Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
Your training programme has changed the way we work with volunteers throughout our organisation and it's really working for us 

 - Chief Executive (Hospice)

Interesting and valuable approach, great tone to ensure importance is received and understood with clear and concise language plus good energy

          - Area Manager

It makes such a difference being trained by someone who is knowledgeable, interesting and enthusiastic

- Volunteer Manager

I thought Matthew was a brilliant trainer with full and informative knowledge of the course he was teaching.  Fab day and I learnt a lot about myself 

            - Course Participant

Able to bring knowledge and experience to discussions encouraging group engagement.  Covered lots of content.
 - Volunteer Mananger
Found it very useful and thought provoking.  Good to consider a range of challenges and demands on volunteer managers across the sector.

           - Volunteer Manager

Our trainers come from a variety of backgrounds, therefore we can facilitate courses beyond our current prospectus.

For all enquiries, do please call us on:  01483 564099 or 07866 284781
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