Volunteer Management
This one-day course explores how to manage and reduce turnover of volunteers which can be time consuming, and costly. The course is primarily designed for those with responsibility for managing or co-ordinating volunteers.
Course Aims
- Establish key principles of volunteer management
- Identify good practice
- Increase motivation and loyalty
- Value and reward your volunteers
Course Objectives
- Demonstrate the concept of the 'Volunteering Culture' (person centred approach)
- Examine the status of volunteers and ways of reducing associated risks
- Discuss ways to manage common issues with volunteers (including personal & professional boundaries)
- Consider why people volunteer and why they don't (establish simple ways to retain them)
Course Programme
- Welcomes and housekeeping
- Participant introductions
- Volunteering culture
- Volunteer status
- Pro's & con's of volunteers
- Personal & professional boundaries
- Support and supervision
- Managing problems
- Management - good practice
- Suspension of volunteers
- Volunteer retention
Course Duration
Up to 6.25 hours (i.e. 10am to 4:15 pm)Including breaks and 45 minutes for lunch
Up to 6.25 hours (i.e. 10am to 4:15 pm)
Including breaks and 45 minutes for lunch
This course is suitable for
- In-house 'face to face' training
- Online training 'Live' (using Zoom)
- Webinar sessions
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Online training 'Live' (using Zoom)
Our Online training is adjusted to reflect distance working and includes an online etiquette to ensure a smoother learning experience for all participants. Day courses will run as two half days to make it more manageable. For details, see our Service Delivery page.
Webinar (online seminar)*
Taking the main topics from our training day, allowing participants to focus on a specific area only. Each session is delivered ‘live’ online using Zoom for approx 60 mins (plus Q&A). For details, see our Service Delivery page.
| Webinar Topic |
| Developing a 'Volunteering Culture' Participants will explore the significance of establishing a ‘Volunteering Culture’ within their organisation (a person centred approach) from the point of initial volunteer interest, to recruitment and ongoing management. Legal status of volunteers We will demonstrate how volunteers fit into your organisation from a legal perspective, emphasizing what ‘Rights’ they have and how the Charity can reduce potential risks of legal action by a volunteer. Managing common volunteer issues This Webinar will initially discuss elements of good practice before identifying various common management issues (scenarios). Participants are welcome to raise issues of their own to find a management solution. |
*Minimum number required for Webinar: 6 Participants
Course Fees
Type of DELIVERY
half day
full day
per place
Face to face training
-
£700
-
online training (Live)
-
£700
-
Webinar session
-
-
£35
Training costs include:
Course delivery, training materials, handouts, evaluations and certificates up to 16 participants
Webinar costs include: Attendance of the Webinar session only
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel. Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
