
CHARITY RETAIL
Charity Retail Association
We have been engaged by the Charity Retail Association to deliver training to its members and to act as judge in their Annual Retail Awards (Volunteer of the Year category).
“Matthew is an absolute pleasure to work with. Since 2015 Matthew has delivered training to over 300 people for the Charity Retail Association on the Recruiting Shop Volunteers course. The course and Matthew consistently evaluate extremely highly and attendees come away with lots of ideas and strategies to implement in their workplace. We would definitely recommend using Matthew’s services.”
From 329 delegates (charities ranging from 0 to 500 shops)
96.6% of delegates rated the trainer as Excellent/Good
98.4% of delegates felt that the training had given them information that would help them develop or improve their shop’s operations
Matthew Plumridge has worked in the not-for-profit and charitable sector for over 25 years from volunteer co-ordinator to project manager and Board member working with small, medium and large UK and international charities. He is a former Trustee of Volunteering England, Disability Initiative, Toc H and Positive Action (an HIV Charity).
He has interviewed over 6,000 volunteers, managed two volunteer centres in Surrey and managed 2,500 volunteers on 60 + community projects throughout UK, Belgium and Germany (British Army on the Rhine - shops, clubs and mobile canteens). He is Level 3 trained in Safeguarding (Child Protection and Adults at Risk) and has acted as Safeguarding lead for two charities.
Susie Nicholson RGN, Cert Ed, has spent her working life in the Clinical and Not for Profit sector, initially as a nurse but then progressing into various managerial roles. She is a trainer to Not for Profit / Charitable Organisations, Nursing & Care Agencies and Healthcare Companies in First Aid, Moving & Handling (Back Care), Infection Control, Risk Assessments and various other health related topics.
- In-house 'face to face' training
- Online training 'Live' (using Zoom)
- Webinar sessions
Current Prospectus

Managing Shop Volunteers

Recruiting Shop Volunteers

Retail Safeguarding

Customer Service

Lone Working (Personal Safety)

Food Hygiene

Fire Safety
