Charity Retail Association
We have been engaged by the Charity Retail Association to deliver training to its members and to act as judge in their Annual Retail Awards (Volunteer of the Year category).
“Matthew is an absolute pleasure to work with. Since 2015 Matthew has delivered training to over 300 people for the Charity Retail Association on the Recruiting Shop Volunteers course. The course and Matthew consistently evaluate extremely highly and attendees come away with lots of ideas and strategies to implement in their workplace. We would definitely recommend using Matthew’s services.”
From 329 delegates (charities ranging from 0 to 500 shops)
96.6% of delegates rated the trainer as Excellent/Good
98.4% of delegates felt that the training had given them information that would help them develop or improve their shop’s operations
Julia Cloke - Head of Outreach, Charity Retail Association
Matthew Plumridge has worked in the not-for-profit and charitable sector for over 25 years from volunteer co-ordinator to project manager and Board member working with small, medium and large UK and international charities. He is a former Trustee of Volunteering England, Disability Initiative, Toc H and Positive Action (an HIV Charity).
He has interviewed over 6,000 volunteers, managed two volunteer centres in Surrey and 2,500 volunteers on 60 + community projects throughout UK, Belgium and Germany (British Army on the Rhine - shops, clubs and mobile canteens). He is Level 3 trained in Safeguarding (Child Protection and Adults at Risk) and has acted as Safeguarding Lead for two charities.
Susie Nicholson (RGN, Cert Ed), has worked in the Clinical and Not for Profit sector, (initially as a nurse) fulfilling various managerial roles. She is currently a trainer to Charitable Organisations, Nursing & Care Agencies and Healthcare Companies in First Aid, Moving & Handling (Back Care), Infection Control, Risk Assessments and various other health related topics.
- In-house 'face to face' training
- In-house online training ('Live' using Zoom)
- Open Courses ('Live' using Zoom) to book an individual place. See our Online Shop for details
Managing Shop Volunteers
Recruiting Shop Volunteers
Safeguarding for Senior Managers
Mental Health Awareness
Mental health is about how we think, feel and behave. Anxiety and depression are the most common. These are often a reaction to a difficult life event, such as bereavement, but they can also be caused by work-related issues.