Assertiveness - Introduction
This is a 1 day course (day 1 of our 3 day workshop) and therefore is seen as an introduction to the Assertiveness model only. The course allows participants to identify specific areas in life they would like to change. At the end of the training, participants should not consider themselves as assertive, but they will leave with some tools and techniques to start their journey. Some people find this training difficult as it challenges the areas they find hard to confront.
Course Aims
- Improve interpersonal skills
- Communicate more effectively with others
- Develop confidence and negotiation skills
- Start using some simple assertiveness tools
Course Objectives
- Define what Assertiveness is (the skills) and what it isn't
- Explore what our 'rights' are and associated 'responsibilities'
- Undertake a practical exercise on making and refusing a request
- Identify the 4 classic behaviour types
Course Programme
- Welcomes and Housekeeping
- Participant Introductions
- Group Agreement
- Hopes & Anxieties
- Introduction To assertiveness
- Basic Assertiveness Skills (Model)
- Bill of Rights and Responsibilities (Framework)
- Making a request - (introducing the skills)
- Refusing requests
- Classic Behaviour Types
Course Duration
Up to 6.25 hours (i.e. 10am to 4:15 pm)Including breaks and 40 minutes for lunch
Up to 6.25 hours (i.e. 10am to 4:15 pm)
Including breaks and 40 minutes for lunch
This course is suitable for
- In-house 'face to face' training
- On-line training 'Live' (using Zoom)
- Webinar sessions
Webinar (on-line seminar)
Taking the main topics from our training day, allowing participants to focus on a specific area only. Each session is delivered ‘live’ on-line using Zoom for approx 60 - 80 minutes (topic plus Q&A), dependent on participant interaction.
Webinar Topic |
Developing a 'Volunteering Culture' Participants will explore the significance of establishing a ‘Volunteering Culture’ within their organisation (a person-centred approach) from the point of initial volunteer interest, to recruitment and ongoing management Legal status of volunteers This Webinar identifies how volunteers fit into a charitable organisation from a legal perspective, what ‘Rights’ they have and how the Charity can reduce their potential risks of legal action by a volunteer Managing common volunteer issues This Webinar will initially discuss elements of good practice before identifying various common management issues (scenarios). Participants are welcome raise issues of their own to find a management solution |
Course Fees
Type of organisation
half day
full day
charitable/not for profit
-
£700
other organisations
-
£860
Training costs include:
Course delivery, training materials, handouts, evaluations and certificates up to 14 participants
Webinar costs include: Attendance of the Webinar session only
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel. Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
