Introduction to Managing Volunteers

This half-day training is a 'cut down' version of our one-day volunteer management course and should be seen as an introduction only, exploring some of the basics.  It is primarily designed for those who are new to managing or co-ordinating volunteers.

Course Aims

  • Establish certain key principles of working with volunteers 
  • Recognise the benefits of good supervision
  • Reduce potential problems and liabilities when using volunteers

Course Objectives

  • Establish why people volunteer and why they don't/stop volunteering
  • Examine the status of volunteers and recognise ways of reducing associated risks
  • Discuss ways to support and supervise your volunteers
  • Identify why volunteers could be suspended

Course Programme

  • Introductions and housekeeping
  • What is volunteering?
  • Why Volunteer?
  • Volunteer Status
  • Volunteer Induction - Good Practice
  • Support and Supervision
  • Suspension of volunteers 

Course Duration

Up to 3 hours (i.e. 10am to 1pm) 
Including a 15 minute break

This course is suitable for

  • In-house 'face to face' training
  • In-house online training ('Live' using Zoom)


VOL 3b
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Course Fees

Per Place
Training costs include:  
Course delivery, training materials, handouts, evaluations and certificates up to 14 participants
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel.  Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
Your training programme has changed the way we work with volunteers throughout our organisation and it's really working for us 

 - Chief Executive (Hospice)

Interesting and valuable approach, great tone to ensure importance is received and understood with clear and concise language plus good energy

          - Area Manager

It makes such a difference being trained by someone who is knowledgeable, interesting and enthusiastic

- Volunteer Manager

I thought Matthew was a brilliant trainer with full and informative knowledge of the course he was teaching.  Fab day and I learnt a lot about myself 

            - Course Participant

Able to bring knowledge and experience to discussions encouraging group engagement.  Covered lots of content.
 - Volunteer Mananger
Found it very useful and thought provoking.  Good to consider a range of challenges and demands on volunteer managers across the sector.

           - Volunteer Manager

Our trainers come from a variety of backgrounds, therefore we can facilitate courses beyond our current prospectus.

For all enquiries, do please call us on:  01483 564099 or 07866 284781

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