Recruiting Shop Volunteers

This one-day course identifies the key elements of how to attract and recruit appropriate volunteers, especially mid to long-term regular 'committed' volunteers.

Course Aims

  • Identify how and where to advertise for volunteers 
  • Devise attractive volunteer role descriptions
  • Create processes suitable for your organisation
  • Ensure both parties get what they need from an interview (initial meeting) 

Course Objectives

  • Explore the need for targeted recruitment to attract different age groups
  • Establish different ways to advertise and attract volunteers
  • Undertake practical exercises to identify key points
  • Review how to plan for a meaningful and effective interview

Course Programme

  • Introductions and housekeeping
  • Participant introductions
  • Volunteer Prospects
  • Why Volunteer?
  • Routes to market
  • How to market 
  • The interview process

Up to 6.25 hours (i.e. 10am to 4:15 pm)
Including breaks and 40 minutes for lunch

 

This course is suitable for

  • In-house 'face to face' training
  • On-line training 'Live' (using Zoom)
  • Webinar sessions
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On-line training 'Live' (using Zoom)

Our On-line training is adjusted to reflect distance working and includes an on-line etiquette to ensure a smoother learning experience for all participants.  Day courses will run as two half days to make it more manageable.  For further details, see our Service Delivery page.   


Webinar (on-line seminar)*

Taking the main topics from our training day, allowing participants to focus on a specific area only.  Each session is delivered ‘live’ on-line using Zoom for approx 60 - 80 minutes (topic plus Q&A).   For further details, see our Service Delivery page.   


Webinar Topic

The application and interview process

This Webinar reviews the participants application process compared to current good practice and helps them identify how to plan for an effective and meaningful interview (allowing both parties to get the most from it) 

Where and how to market

Participants will explore various routes to market to advertise their volunteering roles and establish the importance of clarity in their role descriptions, adverts and literature to attract appropriate volunteers

Attracting a wider volunteer age group

An interactive session identifying some of the many reasons why people of different age groups volunteer and more importantly, what stops them (barriers to volunteering)

*Minimum number required for Webinar:   6 Participants
Retail 3a
Retail 3b

Course Fees

TYPE OF DELIVERY

half day
full day
PER PLACE 
FACE TO FACE TRAINING
-
£700
-
ON-LINE TRAINING (LIVE)
-
£700
-
WEBINAR SESSION
-
-
£35
Training costs include:  
Course delivery, training materials, handouts, evaluations and certificates up to 16 participants
Webinar costs include:  Attendance of the Webinar session only
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel.  Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
Good balance of trainer imparting knowledge and group discussion.  A lot of content covered in the time given

- Head of Retail

 Fantastic.  Really enjoyed the course and would like to work with you regarding our manager's training

- Head of Retail 

It was really refreshing to have a trainer that understands our business

- Area Manager

I recently attending a Retail Volunteer training day in Birmingham.  By far one of the best training days I have been to ??" fantastic!.

           - Volunteer Co-Ordinator

Thank you for giving me the confidence to now go and do my job

- Shop Manager

Thank you so much - the day just flew by.  Good pace and excellent use of humour 

- Shop Manager

The trainer was very engaging, good use of humour, a people person and loads of energy throughout the day

- Course participant

Our trainers come from a variety of backgrounds, therefore we can facilitate courses beyond our current prospectus.

For all enquiries, do please call us on:  01483 564099 or 07866 284781

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