Managing Shop Volunteers
Course Aims
- Establish key principles of volunteer management
- Identify good practice
- Recognise the benefits and difficulties associated with shop volunteers
- Value and reward your volunteers
Course Objectives
- Demonstrate the concept of the 'Volunteering Culture' (person centred approach) and its key use as a method of recruiting appropriate volunteers
- Examine the status of volunteers and ways of reducing associated risks
- Discuss ways to manage common issues with shop volunteers (including personal & professional boundaries)
- Consider why people volunteer and why they don't (establish simple ways to retain them)
Course Programme
- Welcomes and housekeeping
- Participant introductions
- Volunteer Culture
- Volunteer status
- Pro's & Con's of shop volunteers
- Personal & professional boundaries
- Support and supervision
- Managing problems
- Management - good practice
- Suspension of volunteers
- Volunteer retention
Course Duration
Up to 6.25 hours (i.e. 10am to 4:15 pm)Including breaks and 45 minutes for lunch
This course is suitable for
- In-house 'face to face' training
- Online training 'Live' (using Zoom)
- Webinar sessions
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- In-house 'face to face' training
- Online training 'Live' (using Zoom)
- Webinar sessions
Online training 'Live' (using Zoom)
Our Online training is adjusted to reflect distance working and includes an online etiquette to ensure a smoother learning experience for all participants. Day courses can also be run as two half days if you prefer. For details, see our Service Delivery page.
Webinar (online seminar)*
Taking the main topics from our training day, allowing participants to focus on a specific area only. Each session is delivered ‘live’ online using Zoom for approx 60 mins (plus Q&A). For details, see our Service Delivery page.
Webinar Topic
Developing a 'Volunteering Culture'
Participants will explore the significance of establishing a ‘Volunteering Culture’ within their organisation (a person centred approach) from the point of initial volunteer interest, to recruitment and ongoing management.
Legal status of volunteers
We will demonstrate how volunteers fit into your organisation from a legal perspective, emphasizing what ‘Rights’ they have and how the Charity can reduce potential risks of legal action by a volunteer.
Managing common volunteer issues
This Webinar will initially discuss elements of good practice before identifying various common management issues (scenarios). Participants are welcome to raise issues of their own to find a management solution.
*Minimum number required for Webinar: 6 Participants
Webinar Topic |
Developing a 'Volunteering Culture' Participants will explore the significance of establishing a ‘Volunteering Culture’ within their organisation (a person centred approach) from the point of initial volunteer interest, to recruitment and ongoing management. Legal status of volunteers We will demonstrate how volunteers fit into your organisation from a legal perspective, emphasizing what ‘Rights’ they have and how the Charity can reduce potential risks of legal action by a volunteer. Managing common volunteer issues This Webinar will initially discuss elements of good practice before identifying various common management issues (scenarios). Participants are welcome to raise issues of their own to find a management solution. |
Course Fees
TYPE OF DELIVERY
