Lone Working (Personal Safety)

This half-day course supports participants in developing, maintaining or reviewing lone working (personal safety) procedures and practices in their work environment.  This is achieved by highlighting personal and Organisational responsibilities, as detailed under relevant legislation, and by raising their awareness of the issues surrounding lone working including potential risks associated with their individual job role. 

Course Aims

  • Raise awareness of your own personal safety issues when working / travelling alone
  • Develop effective working practices 
  • Recognise ways of dealing with potentially aggressive situations 

Course Objectives

  • Establish employer / employee responsibility to personal safety
  • Identify lone worker risks associated with the participant's particular job / role
  • Review what their organisation is or could be doing to reduce potential risks
  • Consider what to do in an aggressive / emergency situation

Course Programme

  • Introductions and housekeeping
  • What is Lone Working? 
  • Employer / Employee responsibilities
  • Safety at work and when travelling
  • Dealing with aggression or emergencies
  • Top Tips 
  • Useful resources and contacts

Course Duration

Up to 3 hours (i.e. 10am to 1pm) 
Including a 15 minute break

This course is suitable for

  • In-house 'face to face' training
  • In-house online training ('Live' using Zoom)

Retail 5a
Safe 4a

Course Fees


Training costs include:  
Course delivery, training materials, handouts, evaluations and certificates up to 14 participants
Travel & Overnight costs
Travel costs may apply for any booking over 80 miles charged at 45p per mile or actual costs of alternative methods of travel.  Overnight costs are based on individual hotel bookings and reasonable subsistence costs dependent on location conditions, applicable at the time.
Good balance of trainer imparting knowledge and group discussion.  A lot of content covered in the time given

- Head of Retail

 Fantastic.  Really enjoyed the course and would like to work with you regarding our manager's training

- Head of Retail 

It was really refreshing to have a trainer that understands our business

- Area Manager

Thank you for giving me the confidence to now go and do my job

- Shop Manager

Thank you so much - the day just flew by.  Good pace and excellent use of humour 

- Shop Manager

The trainer was very engaging, good use of humour, a people person and loads of energy throughout the day

- Course participant

Our trainers come from a variety of backgrounds, therefore we can facilitate courses beyond our current prospectus.

For all enquiries, do please call us on:  01483 564099 or 07866 284781

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