DSCF4525 (cropped)


We run a professional, ethical business.  
Client confidentiality and trust is at the heart of what we do.    

We also operate an Online training etiquette to maintain standards of behaviour.

Privacy Policy

Personal Data
We will collect, store and use your personal data to:
      a)   process your enquiry or booking of our services
      b)   send you invoices and general communications
      c)   contact you periodically by phone, mail or email to maintain a business relationship
      d)   make marketing communications where you have agreed / requested such contact
      e)   keep a record of course participants (for approx 6 years)
      e)   deal with any complaints made by you relating to our website or services

We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies.

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:
      a)   recognise you whenever you visit our website 
             (this speeds up your access to our website by helping to load pages more quickly)
      b)   obtain information about your 'preferences' (online movements and use of our website)
      c)   carry out statistical analysis to help improve our content and services
      d)   make your online experience more efficient and enjoyable

The information we obtain from our use of cookies should not contain your personal data.  Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this should not usually identify you personally.

In most cases we will need your consent in order to use cookies on our website.  If you use our website after our cookie notification has been displayed to you, then this will constitute your consent to our use of cookies for the purposes described above.

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of our website.

Back To Top